Philosophy & Commitment:
Alliance Communications is a nationwide Call & Contact Center, who, since 1987 has been providing custom contact solutions to emerging companies as well as Fortune 500 corporations.
At Alliance Communications we consult heavily with our clients and potential clients to determine their specific needs and develop the best solution possible to handle those needs. Whether it is basic call answering on a small scale or handling complete customer service on a large scale - our clients receive the highest quality of service and professionalism available in a call-center.
Alliance Communications will enhance your company's image, promote your company's name, products, services and reputation. Your customer's needs are met while turning every call into a new sale or service opportunity.
This 24-hour strategic alliance with your company is vital to ensuring your success. We work hard to make it easy for you to do business.
Talent & Technology:
At Alliance Communications, the combination of our seasoned management team, skilled representatives and state-of-the-art technology, make us unparalleled in our industry.
- All of our representatives are carefully screened, tested and interviewed prior to becoming part of our team. Warm, professional voices with speech clarity, articulation and overall aptitude are essential in proper selection.
- Our in-house Supervisory and Quality Assurance staff continually monitors and evaluates staff performance to ensure utmost superiority.
- An Account Manager, who is completely familiar with all phases of your project will coordinate all resources necessary and oversee the success of your campaign to guarantee success.
- Our State-of-the-art equipment and software with detailed programming allows us to customize each client's contact handling through the use of scripts, menus, databases and connectivity to your office.
- Custom reporting including marketing demographics, contact records, orders or messages can be provided via email, fax, CD, hard copy, FTP or other data link directly to your office.
The team of highly motivated individuals at Alliance Communications, combined with our
Communication technology allows us to represent your company with excellent quality.
Alliance Communications proves to be an invaluable asset to, and an extension of, your