24/7 LIVE ANSWERING SERVICES, CALL CENTER & CONTACT SERVICES TO MAKE YOUR GRAND RAPIDS BUSINESS STAND OUT.
GRAND RAPIDS HELP DESK & SUPPORT
Tech support that your Grand Rapids company can depend on.
Our team is well-versed in providing constant direction and support, day and night.
Dedicated receptionist services for your business, day or night.
24/7 Phone Services
Our team is committed to caring for the needs of your customers in every season and occasion.
Scheduling & Billing
Streamline your business by taking advantage of our seamless scheduling and billing services.
Our team is capable of effortlessly handling clients in every state and time zone.
Website Chat Support
We can seamlessly integrate with and augment your live chat, so that online customers receive prompt attention.
Safe & Secure
We've partnered with the nation's largest phone systems provider to ensure your phones are never interrupted.
DESIGNED FOR YOU
Our agents specialize in the following services
Live Help Desk Chat
Upselling of Products and Services
Help Desk Integration
English/Spanish Help Desk Support
Branch Scripting for every possible customer issue
Emergency dispatch services
OPTIMIZED FOR EFFIENCY
Coast-to-coast Customer Support Services for your Grand Rapids business.
Our team is capable of handling your callers and their technical support needs, no matter what time zone or hemisphere they reside in.
Our team is apt to handle varying call types for any scale of business, local organizations or nationwide chains.
LEADERS IN CYBERCOMMUNICATION
Let's build a team that can make your business better.
Alliance communications is the premier provider for urgent after hours technical care. We pride ourselves on providing a white-glove customer service experience for each and every caller that we take on your behalf.
We provide customized solutions unique to your business, allowing us to facilitate a seamless bridge between your customer base and your business at all times.