1.800.555.3738
LOCATIONS
24/7 LIVE ANSWERING SERVICE, CALL CENTER & CONTACT SERVICES TO MAKE YOUR GRAND RAPIDS BUSINESS STAND OUT.
Enjoy phone services that are curated to support your business goals.
From a custom greeting to 24/7 availability, you'll customize your plan to support your needs and help your business grow.

THE ALLIANCE DIFFERENCE
Designed to address your most time-consuming calls.
24/7/365 Availability
Have your business always available for your customers.
Booking & Scheduling
Have our team take care of scheduling appointments.
Lead & Message Capture
Have our team capture new leads and take messages.
Payment & Billing
Have our team process payments and invoices.
Account Services
Have our team support your customers' most common requests.
Website Chat
Have our team respond to site visitors by chat.
Phone Support
Have our team handle tier 1 questions and issues.
100% Customizable
Have our team personalize your plan to fit your needs.
ABOUT GRAND RAPIDS
Grand Rapids was chosen one of the world's "15 Best Beer Cities," alongside Brussels, Belgium; Berlin, Germany.
Grand Rapids is known as “Furniture City.” Grand Rapids is considered the world leader in office furniture production.
Local Area Codes
616

SURROUNDING GRAND RAPIDS AREAS
Surrounded by bustling communities across Grand Rapids.
Beyond its busy downtown area, Grand Rapids’ surrounding towns and cities feature lively communities, all with their own unique local cultures.
East Grand Rapids
Forest Hills
Grandville
Hudsonville
Walker
Holland
Cannon Township
Grand Haven
Byron Center
Spring Lake
Eastown
Rockford
"Alliance Communication has been my office answering and scheduling service since 2011. They answer my phones 24/7 and schedule my patient/client appointments. Hiring them is one of the best decisions I've ever made for my business! Outsourcing my calls to Alliance has freed me to focus on my patients and my writing, and my clients can speak to a live person who can help them any time they call. And although I am a relatively small client for them, Susan and her team have always been responsive to my needs and creative in finding solutions that fit my industry and business niche. I hope to continue my business relationship with them for years to come!"
Dr. Chantal Marie Gagnon
Phychotherapist and Relationship Counselor

