Top-notch support services for your Wilmington customers.

WILMINGTON CUSTOMER SERVICE CENTER

Get professional receptionists to support your Wilmington customers' most common support questions and requests.

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When your customers need support, our team will answer their most common questions professionally and efficiently. Our expert receptionists can activate software, troubleshoot tier-1 issues, and even route their calls for next level support.

TRAINED TO SUPPORT

Get expert receptionists to support your Wilmington organization's calls.

Our team is trained to handle high call volumes for any industry. Whether your customers have questions, need to schedule services, or want support with their account, we’ve got you covered!

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YOUR BRAND FIRST

Like in-house support from external receptionists.

Your customized services are made to ensure we represent you and your business the way you want. We'll learn about your products and services in order to provide a seamless experience.

YOUR ONE-STOP SHOP

Enjoy cost-effective all-inclusive Wilmington phone services.

With Alliance taking care of all your phone needs, your business can continue focusing on what you do best. You’ll enjoy our all-inclusive professional phone services at a fair an upfront cost.

Service Scheduling

Customers can set appointments and other schedule related events with our expert receptionists.

Tier-1 Support

From questions to account setup, we'll ensure your customers get the help they need.

Billing & Orders

Our team can handle billing, orders, and follow up in order to optimize your business’ growth.

24/7 Availability

Showcase your company’s care for the customer experience by always being available to support.

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Your Company will have the positive experience of having a smiling voice of an Alliance Communications Representative by your side.

Your callers are greeted & screened by smiling, helpful voices who are matched to the tempo and manner of your company.

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Your Company will have the positive experience of having a smiling voice of an Alliance Communications Representative by your side.

Your callers are greeted & screened by smiling, helpful voices who are matched to the tempo and manner of your company.